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Intercom vs Zendesk: Which One is Right for Your Business?

Therefore, Intercom may be a better fit for larger businesses with multiple agents helping people. Zendesk also has solutions for small to mid-sized companies as well. It will also depend on the size of your business, how many features you’ll need to use, your budget, and how much support you need. Similarly to LiveAgent, HappyFox […]

Healthcare’s Future: Bots and Natural Learning Processing

Therefore, factors aforementioned contribute to healthcare chatbots market growth. The CancerChatbot by CSource is an artificial intelligence healthcare chatbot system for serving info on cancer, cancer treatments, prognosis, and related topics. This chatbot provides users with up-to-date information on cancer-related topics, running users’ questions against a large dataset of cancer cases, research data, and clinical […]

Cognitive Automation: Augmenting Bots with Intelligence

Because cognitive technologies typically support individual tasks rather than entire processes, scale-up almost always requires integration with existing systems and processes. Indeed, in our survey, executives reported that such integration was the greatest challenge they faced in AI initiatives. Some of the technologies and concepts that are included in hyperautomation are Automated Workflows, machine learning, artificial intelligence, […]